VOLTED
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Privacy Policy

Last updated: November 4, 2025

Introduction

Welcome to Volted. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our AI pipeline platform and related services.

By using Volted, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Personal Information

When you register for an account, we may collect:

  • Name and email address
  • Username and password
  • Company name and job title
  • Payment and billing information
  • Profile information you choose to provide

1.2 Usage Data

We automatically collect information about how you interact with our services:

  • IP address and device information
  • Browser type and version
  • Pages visited and features used
  • Time and date of visits
  • Referring website addresses
  • Performance metrics and analytics

1.3 AI Pipeline and Project Data

When you use Volted to create AI pipelines:

  • Pipeline configurations and templates
  • Input data and prompts you provide
  • Generated outputs and results
  • Project files and configurations
  • API usage logs and metrics

1.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

2. How We Use Your Information

We use the collected information for various purposes:

  • To provide, maintain, and improve our services
  • To process your transactions and manage your account
  • To send you technical notices, updates, and security alerts
  • To provide customer support and respond to your requests
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues and fraud
  • To personalize your experience and deliver relevant content
  • To train and improve our AI models and algorithms
  • To send you marketing communications (with your consent)
  • To comply with legal obligations and enforce our terms

3. Data Processing and AI Training

Your Content: The data you input into Volted pipelines is used to provide the service you requested. We may analyze aggregated and anonymized usage patterns to improve our platform.

AI Model Training: We may use anonymized and aggregated data to improve our AI models and services. We do not use your private content to train third-party AI models without your explicit consent.

Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

Self-Hosted and Local Mode: When you use Volted in self-hosted or local mode, your data remains entirely on your infrastructure and is not transmitted to our servers. We do not collect, process, or have access to any of your pipeline data, inputs, or outputs in local mode. The only exception is when you explicitly enable collaboration features, which may require sharing specific data with authorized collaborators through our servers.

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your data with third-party service providers who perform services on our behalf, including hosting, payment processing, analytics, and customer support. These providers are contractually obligated to protect your data.

4.2 AI Service Providers

When you use AI features, your inputs may be processed by third-party AI service providers. We carefully select partners who maintain strict data protection standards.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal processes or government requests
  • Enforcement of our Terms of Service
  • Protection of our rights, privacy, safety, or property
  • Investigation of fraud or security issues

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.

4.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Secure data centers and infrastructure
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Data Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request a copy of your data in a portable format
  • Restriction: Request restriction of processing your data
  • Objection: Object to processing of your data
  • Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.

9. Third-Party Links

Our service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Marketing Communications

With your consent, we may send you marketing emails about our products, services, and events. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

11. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Significant changes will be communicated via email or a prominent notice on our service.

You are advised to review this privacy policy periodically for any changes. Changes are effective when posted on this page.

12. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information is collected
  • The right to know whether personal information is sold or disclosed
  • The right to opt-out of the sale of personal information
  • The right to request deletion of personal information
  • The right to non-discrimination for exercising CCPA rights

We do not sell your personal information to third parties.

13. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • Performance of a contract with you
  • Legitimate interests in operating our business
  • Compliance with legal obligations
  • Your consent (which you may withdraw at any time)

You have the right to lodge a complaint with a supervisory authority if you believe we have not complied with applicable data protection laws.

14. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

We will respond to your inquiry as soon as reasonably possible, typically within 30 days.